FAQ: Instructor Support and Student Resources

Your Guide to Available Assistance and Learning Tools

Instructors

  • Who are your instructors and what are their backgrounds? 
    • Our instructors are industry professionals with diverse backgrounds and extensive experience in their respective fields. They bring a wealth of knowledge to the classroom, combining practical expertise with a passion for teaching. To learn more about some of our instructors and their unique qualifications, we encourage you to review the Instructor Spotlight section on our website. 
  • Are instructors available for support outside of class hours? 
    • Instructor availability for support outside of class hours is limited. While they strive to assist students as much as possible, responses may not be immediate. For timely and detailed assistance, we encourage you to utilize Premium Support right away. This option provides additional resources and quicker responses to your questions and concerns. 

Student Resources

  • How does Premium Support work? 
    • Premium Support provides additional assistance for students who may have questions or need further guidance on course materials throughout the duration of their bootcamp. To request Premium Support, students can submit a ticket to the Lead Instructor for their bootcamp. 
  • How is the university involved in our learning? 
    • While we partner with educational institutions around the world, they do not have direct involvement in your learning experience. Our programs are delivered directly by Circuit Stream through high-touch, live, instructor-led content by our dedicated educators. 
  • Do students have access to the University campus? 
    • No, students do not have access to any University partners campus. Our programs are primarily delivered online, and while we provide comprehensive resources through our Learning Management System (LMS), all classes and activities take place virtually. 

Need More Help?

If you have any questions, please contact us at studentexperience@circuitstream.com.